What to Expect When Hiring a Website Designer

Hiring a web designer is an exciting step toward building or improving your online presence. Whether you’re starting a new business or refreshing an existing website, understanding what to expect from the process can help things go smoothly and ensure you get the results you want.

The Initial Consultation

Most web designers start with a consultation, whether it be a phone call, video chat or in-person meeting. This is where you’ll discuss your goals, target audience, design preferences and budget. The designer will ask questions to understand your business, your brand and the purpose of your website. This is also your chance to ask about their process, timeline and experience.

Tip: Bring examples of websites you like to help communicate your vision clearly.

The Proposal and Contract

After your consultation, the designer will provide a proposal outlining the project scope, estimated cost and timeline. Once you approve it, you’ll sign a contract that protects both parties and sets clear expectations. The contract typically includes deliverables, payment terms and revision policies.

Tip: Review the contract carefully and make sure it outlines everything that’s important to you before signing.

The Design Phase

This is where the creative work begins. Your designer will create mockups or wireframes to show you how your website will look and function. You’ll have a chance to provide feedback and request changes before moving to development.

Tip: Be honest and specific with your feedback. Good communication leads to a better final product.

Development and Testing

Once you approve the design, the developer (or designer, if they handle both) will start building the actual website. This involves coding, setting up hosting, adding content and testing the site across different devices and browsers.

Tip: Ask for updates along the way so you can review progress and avoid last-minute surprises.

Launch and Training

After everything is tested and approved, your website goes live! Your designer may also provide a walkthrough or training session, especially if your site is built on a platform like WordPress. This helps you understand how to make small updates, add content or manage your site moving forward.

Tip: Make sure you receive all login credentials and access to your site’s files after launch.

Ongoing Support and Maintenance

Many designers offer post-launch support or maintenance packages. These can include updates, backups, security monitoring or help with future design tweaks. Even if you plan to manage things yourself, having a trusted designer to call on for help is always a good idea.

Tip: Ask about ongoing support options early in the process to plan for long-term website success.

Final Thoughts

Hiring a web designer is an investment in your business’s growth. A good designer doesn’t just make your site look great, they create an experience that attracts customers and builds credibility. By knowing what to expect and keeping communication open, you’ll end up with a website you’re proud to share.